We are hiring:After-sales Engieer

About Company:

A global leader in the development of inverter and energy storage solutions.

 A key shareholder is one of the Fortune Global 500 companies and the largest producer of stainless steel in the world. It has more than 56,000 employees.

Products include:

INVERTERS

HYBRID & AC CHARGER

AIO SERIES

Batteries

Position： After Sales Engineer

Location: Cities Nearby Milan

Most of the time Working at home

Language: English ( Chinese is preferred)

The job description:

1. Responsible for assisting customers to deal with some basic technical problems through emails and phone calls;

2. Responsible for the after-sales problems and recording statistics and feedback;

3. Responsible for quality assurance and extended warranty;

4. Responsible for visiting domestic and overseas customers;

5. Responsible for on-site technical support;

6. Responsible for the instant treatment of the problem of machines that have been shipped;

7. Responsible for installation training and introduction of new machines for customers;

8. Responsible for dealing with the canceled orders, finding out, analyzing and recording the reason why the cancellation happens

9. Responsible for assisting R&D to do some functional tests.

The Job Requirements:

1. College degree or above;

2. At least 1-year working experience in the relevant industry, overseas study or working experience is preferred;

3. Responsible, patient and careful, strong in communication, able to timely record feedback problems;

4. Keen observation and insight, coordination ability, able to solve problems quickly.

Payment:

Local standard salary

Process:

Email your CV to

WeChat account:

See Chinese Below

我们在招聘 --- 售后工程师

公司：

逆变器和储能解决方案开发的全球领导者。

主要股东是财富全球 500 强公司之一，也是世界上最大的不锈钢生产商。它拥有超过56,000名员工。

产品包括：

逆变器

混合和交流充电器

一体机系列

电池

职位：售后工程师

地点：米兰附近的城市

大部分时间在家工作

语言：英文（中文优先）

职位描述：

1. 负责通过邮件、电话协助客户处理一些基本的技术问题；

2、负责售后问题并记录统计和反馈；

3、负责质量保证和延保；

4、负责拜访国内外客户；

5、负责现场技术支持；

6、负责对已出货机器问题的即时处理；

7、负责为客户进行安装培训和新机介绍；

8. 负责处理被取消的订单，找出、分析和记录被取消的原因

9. 负责协助研发做一些功能测试。

工作要求：

1、大专及以上学历；

2、至少1年相关行业工作经验，有海外留学或工作经验者优先；

3. 有责任心，耐心细心，沟通能力强，能及时记录反馈问题；

4. 具有敏锐的观察力和洞察力，协调能力强，能够快速解决问题。

支付：

当地标准工资

过程：

通过电子邮件将您的简历发送至 [email protected]

微信账号: Zeng_Connect